Deleting your data

In FlashPosts, open Accounts, choose the account and select Remove account. Its stored access token is deleted from our database straight away, and for TikTok we also ask TikTok to revoke the token. We can no longer publish to or read from that account.

You can cut off our access from the platform itself, without contacting us:

• Facebook and Instagram: in Facebook, go to Settings & privacy → Settings → Business integrations, select FlashPosts and choose Remove. Instagram professional accounts connected through a Facebook Page lose access at the same time.
• TikTok: in the TikTok app, go to Profile → Menu → Settings and privacy → Security and permissions → Apps and services permissions, select FlashPosts and choose Remove access.

Revoking access stops us from publishing or reading, but it does not by itself delete what we already hold. To have that deleted too, follow step 3.

Email [email protected] from the address on your FlashPosts account with the subject “Delete my data”. If you connected a Facebook or Instagram account but never created a FlashPosts account, include the name of the Page or Instagram account instead.

Within 30 days we delete your user account, your workspace if you are its owner, every connected account and its tokens, your posts, uploaded media, imported posts and statistics, and the publishing and audit logs tied to them. We reply to confirm when it is done.

Posts already published remain on Facebook, Instagram and TikTok until you delete them there. You can delete Facebook and Instagram posts from FlashPosts before removing the account; TikTok offers no delete through its API, so TikTok videos are deleted in the TikTok app.

What we collect and why is set out in the Privacy Policy.